Phone screen interviews are often the first step in the hiring process and act as an important gateway to landing that in-person interview. Though they may seem less formal, they carry just as much weight as any face-to-face interaction.
Ready to ace your next phone screen interview? Here are some helpful tips.
1. Prepare as You Would for an In-Person Interview
Preparation is key to success in any interview. Research the company in detail — understand its mission, values, and recent achievements. Review the job description and match your skills and experiences to the requirements. Prepare responses to common interview questions and have a few questions ready for the interviewer.
2. Find a Quiet, Comfortable Space
During a phone interview, it’s important to find a quiet environment. Choose a location free from distractions and noise, ensuring you have good reception or a stable internet connection if using VoIP. Sit at a desk or table where you can have your resume, the job description, and any notes in front of you.
3. Dress the Part
Dressing professionally, even for a phone interview, can help set the right mindset. It can boost your confidence and make you feel more professional, which will come through in your voice and how you present yourself.
4. Use a Cheat Sheet
One advantage of phone interviews is that you can have notes in front of you. Prepare a cheat sheet with key points about your experience, answers to common questions, and important details about the company. However, avoid reading directly from your notes—use them as a guide to keeping your responses clear and concise.
5. Practice Active Listening
Listening is just as important as speaking during a phone interview. Focus on what the interviewer is saying without interrupting. Take brief notes if necessary, and wait for the interviewer to finish before responding. This shows respect and ensures you’re addressing their questions fully.
6. Speak Clearly and Confidently
Your voice is your most powerful tool in a phone interview. Speak clearly and at a moderate pace. Use a confident and upbeat tone to convey enthusiasm for the role. Smiling while you talk can also positively impact your tone and make you sound more approachable.
7. Avoid Long-Winded Answers
Phone interviews are typically shorter than in-person interviews or even video interviews, so it’s crucial to be concise. Answer questions thoroughly, but avoid rambling. Stick to the STAR method (Situation, Task, Action, Result) to structure your responses, keeping them focused and relevant.
8. Ask Insightful Questions
Asking questions shows that you’re engaged and interested in the role. Inquire about team dynamics, company culture, or specific responsibilities related to the position. Avoid questions about salary or benefits at this stage unless the interviewer brings it up.
9. Follow Up with a Thank-You Email
After the interview, send a thank-you email to the interviewer within 24 hours. Express your appreciation for the opportunity and reiterate your interest in the role. Mention a specific topic discussed during the interview to make your thank-you note more personalized and memorable.
